Frequently Asked Questions

& Important Policies

Below is a listing of our most commonly asked questions. If you don't find an answer to your question listed, simply fill out the contact form below and we'll get back to you with an answer in 24-48 hours (expect slower response times from Sunday thru Tuesday). Or, you can call us at 513-576-0400.



Do you offer Gun Repair Services? We do! Our local expert Gun Repair services are completed onsite in our West Chester, Ohio Showroom. We offer a reasonable time for repair and quotable repair estimates. We also have an available price list for certain standard repairs. We do not ship firearms out of state for repairs. All repairs are handled onsite in Ohio to ensure the highest quality of service.

Do you sell Firearms across the United States?  Yes, we do!  We DO NOT offer sales and shipping to California Residents (due to strict regulations in the their state).

Do you offer Out of State Transfers? Yes! We offer out of State FFL transfers to persons that reside in the State of Ohio for a Fee of $25.00. All out of State Transfers require meeting Strict ATF guidelines and an FBI NICS Check.

Can you help with Estate or Insurance Appraisals? 
Happy to Help!
 The founder of Wells Armory is a State of Ohio Licensed Auctioneer and has over 20 years of experience, knowledge and training to qualify him to appraise Firearms and Firearm accessories from new Firearms to unique and vintage Military Firearms. Please call ahead to make an appointment.

Do you offer Gun Auctions? Not at this time... The Founder of Wells Armory is Licensed through the Ohio Department of Agriculture and offers In-Store and Online consignments of Firearms and Firearm accessories only. We DO NOT offer Gun Auctions, currently.

Do you sell Firearms to Persons Under the Age of 21? No!  We do not... We have made it our strict policy not sell weapons of any kind to persons under the legal age of 21.  We ask that all individuals who own Firearms, take their ownership seriously and with a high regard for human life and safety.



Is Wells Armory, LLC NFA / SOT CLASS 3 / FFL Licensed? 
We are! Wells Armory is an ATF – Alcohol, Tobacco, Firearms and Explosives Licensed dealer for Suppressors, Short Barreled Rifles and Shotguns as well as Transfers and Sales of Fully Automatic Weapons. These services are with strict compliance of the Federal and State Laws. National Firearms Act (NFA), Special Occupational Tax (SOT), Federal Firearms Dealer License (FFL) ATF – Alcohol, Tobacco, Firearms and Explosives 230 West Street, Suite 400, Columbus OH 43215 https://www.atf.gov/columbus-field-division Phone Number: 614-827-8400.

Do you have a physical store? 
Of Course!... Please come visit us! 
Out of town customers come to visit us all the time... We are located in Southwestern Ohio at 9272-A Cincinnati Columbus Rd, West Chester, Butler County, Ohio 45241. You will find the store in the shopping plaza just south of West Chester Road and State Rt. 42 North.

What are the Showroom Hours? 
The store is opened Tuesday, Thursday and Friday from 11:00 am to 5:00 pm, on Wednesday from 12:00 pm to 3 pm and Saturday 11:00 am to 3:00 pm. We are closed on Sunday and Monday.

Do I need to make an appointment to visit the Showroom in Ohio? 
Not needed! The showroom is open Tuesday through Saturday to the public. Individualized appointments are available to meet your needs (or in case the store is temporarily closed)--please call us to arrange a time. If we are not open, we are always happy to answer your questions by phone or can set up a time to meet you at our showroom! For appraisals or other specialized request, an appointment is suggested. We are happy to accommodate your schedule
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please read and be in agreement with the following terms before placing an order with us

These are OUR STRICT POLICIES!


  • We only sell and ship to the Continental United States (excluding California).

  • All Firearms purchased online must be picked up from a licensed FFL Firearm facility in your state of residence.

  • We cannot sell or ship Firearms to California Residents or Military Bases.

  • We DO NOT sell to persons under the age of 21 years.

  • All sales are FINAL and AS-IS. 

  • We DO NOT accept returns.

  • All Manufacturer's warranties apply.

  • We ONLY accept cash, major credit or debit cards.

  • All credit/debit cards are subject to a 3% upcharge.

  • We do not accept personal or commercial checks.

  • All Manufacturer's warranties are made and managed by their respective warranty divisions.

  • All Firearms purchased from us will need to be repaired or serviced according to their individual warranties. 

  • We cannot service products under a manufacturer's warranty.